A branded portal for intake,visits, and follow-up.

Complete the forms and care steps your program enables. See messages, payments, and order status in the same portal.

Affiliated provider networks deliver clinical care.

Illustrative Patient Workflow

Example data · Platform handoff sequence

✅
STEP 1

Intake submitted

Required forms and consent are added to the patient record

✅
STEP 2

Care-team review

An affiliated provider network receives the intake record

✅
STEP 3

Visit

Video or phone visit status appears when the program includes one

✅
STEP 4

Care-team decision

Prescription or pharmacy status appears when included

⭐
STEP 5

Follow-up

Enabled messages and check-ins remain on the patient timeline

Configured next step: care-team review
Patient messaging when enabled

Example data. Actual care, eligibility, timing, and next steps depend on the affiliated provider network and program.

See configured status in one patient workflow.

A configured branded portal can connect intake, payments, enabled visits, care-team messages, and workflow status. Available steps depend on the operating provider network and program.

Patients using telehealth from home on a laptop
Patient journey

Patients Submit Intake and Consent

Required forms and consent remain attached to the patient record.

Tenant-configured forms · Patient-submitted context · Role-scoped access

See Intake Workflow

Intake Reaches the Care Team

The affiliated provider network manages clinical review and provider assignment.

Affiliated care teams · Assignment context · Program-dependent steps

See the Handoff

Visits and Notes Use the Same Record

Enabled visits and clinician-reviewed documentation remain tied to the encounter.

Video or phone workflows · AI-drafted notes · Clinician approval

See Visit Context

Patients See Messages and Status

The portal shows enabled messages, payment status, and care-team updates.

Patient messaging · Configured prescribing · Workflow status

See Follow-Up Flow

Illustrative Patient Workflow

Example data · Actual steps depend on the provider network and program.

01
STEP 01Example data

Submit Intake

The program defines required forms and consent

Health goals
Complete ✓
Medical history
In progress
Current medications
Primary concern

Example data · Configured form progress

Required forms
Patient history
Consent
Program rules
Example data
02
STEP 02Example data

Care-Team Review

The affiliated provider network controls assignment

Patient
Care team
Network-owned routing
Licensure rules apply
Program context
Availability varies
Example data
03
STEP 03Example data

Join an Enabled Visit

Video or phone appears when included by the program

Care teamExample connection
Configured visit workflow

Example data · Visit availability varies

Intake record
Visit record
Care-team handoff
Program rules
Example data
04
STEP 04Example data

See Next Steps

Prescribing or pharmacy status appears only when included and appropriate

ReviewDecisionStatusFollow-up

Example workflow status

Status source: Program pharmacy workflow

Care-team decision
Order status
Patient visibility
Timing varies
Example data
05
STEP 05Example data

Receive Follow-Up

Enabled messages and check-ins appear on the patient timeline

IntakeReviewVisitFollow-up
Configured check-insExample data
Patient messages
Enabled check-ins
Patient timeline
Next steps vary
Example data
Illustrative Workflow Scenarios

Intake, care-team review,
visits, status, and follow-up.

Example data

Not patient stories or outcome promises

These are illustrative platform workflows. Actual care, timing, pricing, and availability are set by the affiliated provider network and program.

Your health is

the most personal thing

about you.

We built this platform

to treat it that way.

🔒

Role-Scoped Access

Patient, clinician, and partner views can be scoped to the relevant tenant, role, and assignment. The organization operating the program controls its users, policies, and configuration.

🏥

Patient Record Context

Intake, consent, enabled visits, documentation, messages, and available status can remain on the patient record. The operating organization sets access by role and assignment.

📦

Program-Controlled Fulfillment

When a program includes pharmacy or fulfillment steps, configured status updates can appear in the patient workflow. Packaging, billing descriptors, carriers, and timing are controlled by the parties operating that program.

🗑

Record Requests Follow Policy

Export, correction, retention, and deletion workflows depend on the operating organization’s policy and legal obligations. Patients use the support path supplied by that organization.

Healthcare is intimate.
We built this platform to honor that.

Questions we'd ask too.

Platform walkthrough for configured patient workflows

See the brandedpatient portal in action.

Required intake and consent.

Review by an affiliated care team.

Visits, messages, payments, and available status.

The provider network and program determine care, eligibility, pricing, and timing.

1

Patient intake

See how forms and consent are added to the patient record

2

Care-team handoff

See how intake reaches an affiliated provider network

3

Branded patient portal

See enabled visits, messages, payments, and status

Example data · Actual steps vary

Submitted forms and consent remain available when the care team begins review.

Patient intake · Illustrative workflow

Clinical decisions and care delivery remain with affiliated provider networks.